Forcast Support

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  • Can I Refund a Sale Item?

    Items that are purchased as permanently reduced stock cannot be returned for a refund unless deemed faulty. In this case, the Online Department needs to be notified and the order needs to be return...

  • What is FORCAST’s online returns policy?

    Forcast offers returns within 30 days from receiving your order when purchased online. Full Price, Promotional Price & Faulty Items: If the items you have purchased are either full price, promotion...

  • What payment methods do you accept?

    We accept Visa and MasterCard payments, Paypal, AfterPay, ZipPay and Amex (American Express).

  • I didn't receive a returns form in my order

    Please print off and fill out the returns form and return it along with your garments.  

  • Can I return sale items?

    Sale items are entitled for an exchange or giftcard issue only if returned in-store within 30 days. If returned to our Online Department, sale items are eligible for an online credit to your Forcas...

  • I purchased a Forcast garment at one of your stockists, can I return it to an actual Forcast Store?

    Unfortunately, you cannot return items purchased from our stockists to a Forcast Store. If you require an exchange or are seeking a refund you will need to follow the return process of the stockist...

  • How long will it take until I receive my order?

    1. Australia & New ZealandAll of our orders within Australia are shipped via Australia Post Express   Locations   Costs   Delivery   Metro areas            (NSW, ACT, VIC)           $10.00 f...

  • How will I be refunded?

    All refunds processed are returned to the original payment method used on the initial order. Credit Card or PayPal: Your refund will be returned into the same account as your original payment. Onli...

  • International Shipping

    We offer shipping to various countries around the world using DHL Express. All international shipping comes with a tracking number and signature upon delivery to ensure that you securely receive yo...

  • Can I return my item for an exchange?

    Unfortunately, we do not process exchanges within our Online Department, however, you can take the item you wish to exchange to any Forcast store along with your invoice and our team will be able t...