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Forcast Support

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Latest activity by Forcast Support
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    Forcast Support created an article,

    2 for $60 and 2 for $70 Promotional Sales - Terms & Conditions

    The 2 for $60 and 2 for $70 promotional sales are not in conjunction with any other sale or discount promo code offer.  In saying this, the 2 for $ promotional sale is a permanent promotion that wi...

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    Forcast Support created an article,

    I didn't receive a returns form in my order

    Please print off and fill out the returns form and return it along with your garments.  

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    Forcast Support created an article,

    Can I Refund a Sale Item?

    Items that are purchased as permanently reduced stock cannot be returned for a refund unless deemed faulty. In this case, the Online Department needs to be notified and the order needs to be return...

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    Forcast Support created an article,

    Not Receiving your 'First Order Discount Code'?

    If you have signed up to the Forcast website and are placing an Online Order for the first time and haven't received your 'New Customer Discount Code', please click on the ‘Contact Us’ link located...

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    Forcast Support created an article,

    Can I use my Forcast VIP Card Online?

    Unfortunately, Forcast VIP cards cannot be used online and can only be used in-store on full price items.

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    Forcast Support created an article,

    How do I reset my password?

    If you are having issues remembering your password and need to reset it, please follow the steps below:    Click into your account (top, right hand corner on the Forcast website) Click 'Forgot You...

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    Forcast Support created an article,

    International Shipping

    We offer shipping to various countries around the world using DHL Express. All international shipping comes with a tracking number and signature upon delivery to ensure that you securely receive yo...

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    Forcast Support created an article,

    Where do I send my return to?

    For all returns provided that you have met the conditions, please send the online items to our Online Department: FORCASTAtt: Online DepartmentRE: RETURN57-59 Governor Macquarie Drive,Chipping Nort...

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    Forcast Support created an article,

    What is ParcelPoint?

    We have teamed up with ParcelPoint which allows our customers a more convenient way of sending back a return. ParcelPoint offers our customers with a trackable return service with over 1300 locatio...

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    Forcast Support created an article,

    I have not received my parcel and I think it is missing, what happens now?

    Please email online@forcast.com.au or call us on 02 9755 1322 to let us know if this has occurred. Our team will be able to check and confirm if your order has been dispatched. If your parcel has b...