What if the item I received is not what I ordered? Forcast Support March 13, 2019 01:49 Updated Follow Please send an email through to email@example.com with your order number, the name and a photo of the incorrect item. Our team will then advise you of the next step. Related articles I didn't receive a returns form in my order What are my options when returning an item? Comments 0 comments Please sign in to leave a comment.