What if the item I received is not what I ordered? Forcast Support March 13, 2019 01:49 Updated Follow Please send an email through to firstname.lastname@example.org with your order number, the name and a photo of the incorrect item. Our team will then advise you of the next step. Related articles What is FORCAST’s store returns policy? How will I be refunded? What if I have received a faulty item? Comments 0 comments Please sign in to leave a comment.